DUE TO COVID 19 AS OF 3/17 THERE WILL BE NO RETURNS OR EXCHANGES UNTIL FURTHER NOTICE.

Return & Exchange Policies

Not in love with your purchase? No problem! Wrong fit and style? No problem! Barbs you can return your unwanted items back to the Doll House within 15 days of your purchase date. Please make sure your return item(s) meet our criteria below. NO Exceptions

Return Policy:

  • We must receive your return within 15 days of your purchase date to be eligible for a refund. International orders are allowed 30 days.

  • Return items must me unworn, unwashed, scent free, free of any stains including but not limited to makeup, deodorant etc, with all original tags attached. Please include you package slip with return.

  • Any items sent after this time frame will be denied no exceptions.

  • If items are sent back past the return policy period, the customer is responsible for

    the return postage.

    Where do I send my return to?

    HOUSE OF BARB
    PO BOX 995 PINEVILLE, NC 28134

    At this time House Of Barb do not offer return labels but we hope so as we grow in the future!

    What if I return my Items after the 15 day time frame?

    Unfortunately we cannot accept items past the 15 day return policy for credit. If items are returned past this period the customer will be required to pay a $7 shipping charge to have items sent back.

    NON-RETURNABLE ITEMS: The following items are non-returnable or exchangeable

  • All accessories

  • All jewelry

  • All intimates/Bodysuits

  • All sale items

    After the items have been receive by us and we inspect and approve your item, we will issue your refund in the form of an e-gift card. You may than place an order for the desired style/size. If you have any questions you may contact us via email at info@houseofbarb.com and we will be happy to assist!

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